Venues
Customers never miss a moment
The challenge for venues
No matter how much planning and effort goes into being ready, there are inevitably peak periods that overrun even the most efficient outlets. Congestion and long wait times can easily result in poor customer experiences at venues. When people arrive, during intervals and as people are leaving — the food, beverage and other retail facilities can quickly become overcrowded and are a big pain point for the business, staff and customers.
Why Booop?
Booop’s innovative technology seamlessly integrates with existing systems — offering an alternative payment option — to transform the customer experience and reduce queues, especially during peak times.
No need to download an app, users simply scan the QR codes displayed at the venue, on or near to products to easily purchase items. Customers can look up product information, see promotional images or even core details such as a list of ingredients. This is a great tool for staff and customers who have allergies or other dietary requirements.
Booop allows customers to buy items sitting in their seats. No lining up – they won’t miss a minute. Event guests only need their camera enabled smartphone to scan the readily available QR code, easily navigate the e-commerce like user interface and instantly pay for goods on their phone. Special and discount codes can be easily applied by the vendor. With a digital receipt, the guest simply collects their goods from a venue outlet. Shopping from the corporate box has never been easier.
Booop is a valuable tool for data collection and personalised engagement while customers are assured of complete security of their personal details. Guests can always opt in to join databases and to receive promotions and offers.
Customers no longer have the stress of missing out on a sporting moment or missing part of a performance due to long queues. Venues can deliver an even better customer experience with no queues and congestion during peak periods while helping their staff be more productive or even allocating resources to the areas they are really needed.
USES
Booop & Go™ features:
Mobile self-checkout
Digital receipts
Digital product information
Unique business insights
Customer re-engagement
Discounts and promotions
Digital storefront